The Advice Workflow
From questionnaire
to signed SOA.
Six steps. One platform. Your client fills in a questionnaire, Nuvano matches funds, generates the SOA, and collects a digital signature. The entire process runs in under 20 minutes.
How the process works
Six steps, fully connected
Most advice platforms handle one or two parts of the KiwiSaver workflow. Nuvano handles all six: client intake, risk profiling, fund matching, SOA generation, client review, and digital signing.
Each step feeds the next automatically. Client answers flow into the risk profile. The risk profile drives fund matching. Fund data populates the SOA. The SOA is delivered to your client for review and signature. No re-keying, no copy-paste, no switching between systems.
Client completes questionnaire
Adaptive questions adjust to age, situation, and investment purpose.
Risk profile calculated
Responses are scored to determine the appropriate risk level.
Fund matching runs automatically
The algorithm analyses the client profile against every eligible fund.
Adviser reviews recommendation
You review, adjust if needed, and approve. Your judgement stays central.
SOA generated
A complete Statement of Advice is produced using the approved recommendation and live fund data.
Client reviews and signs
Digital signature with IP and timestamp logging for your compliance records.
What the algorithm considers
- Client risk profile from questionnaire responses
- Investment purpose and time horizon
- Fund risk category and fee structure
- Your selected providers
- Verified fund data from official sources
Fund matching
Automated, not manual
Most KiwiSaver advice tools require the adviser to choose funds manually and write the justification from scratch. Nuvano's fund matching engine does the heavy lifting.
The algorithm analyses each client's risk profile, investment purpose, and time horizon against verified fund data. It produces a ranked recommendation that you review and approve. You retain full control: override the recommendation, select a different fund, and document your reasoning.
The result is consistent, defensible advice backed by data. Every recommendation carries a full audit trail showing the inputs, the algorithm output, and any adviser adjustments.
Your judgement, amplified
The adviser stays central
Automation handles the repetitive work. You handle the advice. Nuvano generates the recommendation, but you decide whether to accept it, adjust it, or override it entirely. Every decision is documented with your reasoning for a complete compliance record.
Review and approve
Every recommendation requires adviser sign-off before it reaches the client.
Override with reasoning
Select a different fund and document why. The override is part of the audit trail.
Full audit trail
Inputs, outputs, and adviser decisions are logged with timestamps for compliance.
Explore each step in detail
Smart Adaptive Questionnaire
Dynamic questions that adapt based on age and circumstances. FAPs can customise text, order, and help content to match their practice.
Under 20-Minute Advice Workflow
From questionnaire to recommendation, SOA generation, digital signature, and portal creation. All in under 20 minutes with real-time email notifications.
Statement of Advice Customisation
Customise every section of your Statement of Advice - from cover page to disclaimers, make it truly yours
Adviser Assist
Guide clients through questionnaires in person, over video, or by phone.
Invitation Tracking
Send questionnaire invitations and track every step from delivery to completion.
See the full workflow in action
Book a walkthrough and we will show you how the entire advice process runs on Nuvano.