Compliance & Governance
Nuvano provides audit trails of all client changes, records adviser override decisions with reasons, and maintains complete logs to support your regulatory requirements.
The Compliance Challenge
The Nuvano Solution
- Manual record-keeping is error-prone and time-consuming
- Difficulty proving what was known when decisions were made
- Overrides and changes not properly documented
- Regulatory requirements becoming more demanding
- Automatic audit trail of all client record changes
- Documented adviser overrides with mandatory reasons
- Complete record history maintained for regulatory requirements
- Timestamped disclosure acknowledgments
Designed to Support FMA Requirements
Audit Trails
Every change to client records is automatically tracked with complete audit history, giving you the evidence you need for regulatory compliance.
Override Documentation
When advisers override system recommendations, the reason is captured and recorded
- Original recommendation recorded
- Mandatory reason required
- Adviser identity captured
- Timestamped permanently
Record Keeping Made Simple
Timestamped Records
Every action is recorded with precise timestamps for regulatory requirements
Long-term Storage
Records maintained securely for the duration required by regulations
Client Signing Process
Before any advice is finalised, clients complete a structured acknowledgment process. Every step is recorded for your records.
What Clients Confirm
Each client completes these acknowledgments with a typed signature
- Read and understood the Statement of Advice
- Read the disclosure statement
- Agreed to terms and conditions
- Typed signature confirmation
What's Recorded
Every signing event is fully documented for your compliance records, aligned with the Contract and Commercial Law Act 2017.
Adviser-Assisted Session Tracking
When an adviser guides a client through the questionnaire in person, by phone, or on a video call, the session is recorded with the same level of detail as a self-service submission.
Adviser Identity
Which adviser conducted the session is captured automatically
Consultation Method
In-person, video call, phone, or other. The method is recorded alongside the submission.
Session Timestamps
Every step of the advice journey is timestamped for compliance records
Protected Data in Every SOA
Fund Data Integrity
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Fund data sourced from official, verified sources. Advisers cannot alter fees, returns, or risk indicators in the SOA.
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Fund updates and Product Disclosure Statements are automatically attached to every recommendation.
Review History
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Every client review is logged with the date, type (initial onboarding, reassessment, or manual review), the adviser who completed it, and any notes recorded.
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Review dates are tracked per client so no one falls through the cracks. Overdue reviews surface on your dashboard.
Compliance Support, Not an Afterthought
Focus on your clients while Nuvano handles the record-keeping
Explore More Features
Smart Adaptive Questionnaire
Dynamic questions that adapt based on age and circumstances. FAPs can customise text, order, and help content to match their …
Under 20-Minute Advice Workflow
From questionnaire to recommendation, SOA generation, digital signature, and portal creation. All in under 20 minutes with real-time email notifications.
Client Lifecycle
Manage relationships, not just transactions. Schedule reviews, archive properly, and maintain complete client history.
Questionnaire Customisation
Customise question wording, add help text, and control question visibility - your brand voice, your way
Statement of Advice Customisation
Customise every section of your Statement of Advice - from cover page to disclaimers, make it truly yours
True Adviser Independence
Choose affiliated or independent relationships per provider. Configure fees for service, enabling truly independent advice.
KiwiSaver Projection Simulator
Interactive projections using sophisticated Monte Carlo analysis with 10,000 scenarios. Shows probability of success with beautiful visualisations.
Fund Research & Comparison
Compare KiwiSaver funds side-by-side. Filter by provider, view fees and returns, and make informed recommendations.
Document Search & Access
Real-time access to PDS, fund updates, and holdings. Advanced search with filters and automatic document syncing from official sources.
Disclosure Management
Centralised disclosure library. Upload documents, link to your website, adviser-level customisation, and client acknowledgment tracking.
Team & Collaboration
Scale your practice without losing control. Multiple advisers, role-based access, and organised client management.
Adviser Assist
Guide clients through questionnaires in person, over video, or by phone.
Invitation Tracking
Send questionnaire invitations and track every step from delivery to completion.
Marketing Tools
Embed lead capture on your website and share personal questionnaire links.
Branding & White-Label
White-label the platform with your logo, colours, and disclosure statement.
Review Scheduling
Schedule periodic reviews and track client lifecycle from onboarding to archive.